This Privacy Policy
explains how CodexCrypto and its Affiliates (“CodexCrypto”) collects, uses,
shares, and protects user information obtained through the CodexCrypto.com
website. The terms “we,” “us,” and “our” refer to CodexCrypto and its
affiliates. When we ask for certain personal information from users it is
because we are required by law to collect this information or it is relevant
for specified purposes. Any non-required information you provide to us is done
so voluntarily. You decided whether to provide us with these non-required
information; you may not be able to access or utilize all of our Services if
you choose not to.
By using the Site, you
consent to the data practices described in this Privacy Policy. On occasion, CodexCrypto
may revise this Privacy Policy to reflect changes in law or our personal data
collection and use practices. If material changes are made to this Privacy
Policy, the changes will be announced by posting on the site. We will ask for
your consent before using your information for any purpose that is not covered
in this Privacy Policy.
The latest privacy policy
has incorporated elements from the General Data Protection Regulation (GDPR) as
we act in accordance to its personal information processing rules within the
European Economic Area (EEA).
INFORMATION CODEXCRYPTO COLLECTS
We want you to understand the types of information we collect when you register for and use CodexCrypto’s services
Information you provide
to us at registration
When you create a CodexCrypto
Account, you provide us with personal information that includes your contact
information (Email Address, name, and a password). You can also choose to add a
phone number for SMS or Google Authenticator account to be used for 2FA
verification for improved security.
Information we collect
when authenticating user identity
To comply with global
industry regulatory standards including Anti-Money Laundering (AML),
Know-Your-Customer (KYC), and Counter Terrorist Financing (CTF), CodexCrypto
requires user accounts to undergo user identity authentication for both
Personal & Enterprise-level accounts. This entails collecting formal
identification.
Information we collect as
you use our services
Service Usage Information
Through your use of the CodexCrypto
platform, we also monitor and collect tracking information related to usage
such as access date & time, device identification, operating system,
browser type and IP address. This information may be directly obtained by CodexCrypto
or through third party services. This service usage data helps us our systems
to ensure that our interface is accessible for users across all platforms and
can aid during criminal investigations.
Transaction Information
For all personal and
enterprise user accounts, we collect transaction information including deposit
snapshots, account balances, trade history, withdrawals, order activity and
distribution history. This transaction data is monitored for suspicious trading
activity for user fraud protection, and legal case resolution.
WHY DOES CODEXCRYPTO COLLECT THIS INFORMATION
To provide and maintain our services
We use the information
collected to deliver our services and verify user identity.
We use the IP address and unique identifiers stored in your device’s cookies to
help us authenticate your identity and provide our service. Given our legal
obligations and system requirements, we cannot provide you with services
without data like identification, contact information and transaction-related
information.
To protect our users
We use the information
collected to protect our platform, users’ accounts and archives.
We use IP addresses and cookie data to protect against automated abuse such as
spam, phishing and Distributed Denial of Service (DDoS) attacks.
We analyse trading activity with the goal of detecting suspicious behavior
early to prevent potential fraud and loss of funds to bad actors.
To comply with legal and regulatory requirements
Respect for the privacy
and security of data you store with CodexCrypto informs our approach to
complying with regulations, governmental requests and user-generated inquiries.
We will not disclose or provide any personal information to third party sources
without review from our legal case team and/or prior consent from the user.
To measure site performance
We actively measure and
analyse data to understand how our services are used. This review activity is
conducted by our operations team to continually improve our platform’s
performance and to resolve issues with the user experience.
We continuously monitor our systems’ activity information and communications
with users to look for and quickly fix problems.
To communicate with you
We use personal
information collected, like an email address to interact with users directly
when providing customer support on a ticket or to keep you informed on log ins,
transations, and security. Without processing your personal information for
confirming each communication, we will not be able to respond to your submitted
requests, questions and inquiries. All direct communications are kept
confidential and reviewed internally for accuracy.
To enforce our Terms of Use and other agreements
It is very important for
us and our customers that we continually review, investigate and prevent any
potentially prohibited or illegal activities that violate our Terms of Service.
For the benefit of our entire user base, we carefully enforce our agreements
with third parties and actively investigate violations of our posted Terms of
Use. CodexCrypto reserves the right to terminate the provision of service to
any user found engaging in activities that violate our Terms of Use.
HOW DOES CODEXCRYPTO PROTECT USER DATA
CodexCrypto has
implemented a number of security measures to ensure that your information is
not lost, abused, or altered. Our data security measures include, but are not
limited to: PCI Scanning, Secured Sockets Layered encryption technology,
pseudonymisation, internal data access restrictions, and strict physical access
controls to buildings & files. Please note that it is impossible to
guarantee 100% secure transmission of data over the Internet nor method of
electronic storage. As such, we request that you understand the responsibility
to independently take safety precautions to protect your own personal
information.
If you suspect that your
personal information has been compromised, especially account and/or password
information, please lock your account and contact CodexCrypto customer service
immediately.
CONTACT US
We are committed to
respecting the freedoms and rights of all our CodexCrypto users who have placed
their trust in our service. If you should have any questions or concerns
regarding this Privacy Policy, or if you would like to file a Data Protection
request, please refer to our FAQ and contact us on our Support Page.